FAQ · 50 questions · 7 topics
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Every question we've been asked more than a handful of times, answered the way we'd answer a friend. Type a word to filter, or pick a topic.
50 of 50 answers showing
Borrowing
Amounts, products, what fits what
01How much can I borrow with FrontPay?
02What's the difference between the three loan types?
03Can I choose which type I get?
04Can I borrow $200?
05Can I have two loans at once?
06What can I use the loan for?
07Is FrontPay a lender?
Cost
APR, fees, examples
08What does a FrontPay loan cost?
09Is there a fee to apply?
10Is there an origination fee?
11Is there a prepayment penalty?
12What's the representative example?
13What is APR and why does it matter more than the rate?
14Why would my APR be higher than someone else's?
15Are there late fees?
Eligibility
Credit, income, bank account
16Does FrontPay check my credit?
17Can I get a loan with bad credit?
18Do I need direct deposit?
19What income do I need?
20Do I need a bank account?
21Can I apply on SSI, SSDI or a pension?
22I'm self-employed or a gig worker. Can I qualify?
23Does a bankruptcy or collections disqualify me?
24Do I need to be a citizen?
Getting funded
Timing, process, what to expect
25How fast can I get the money?
26How long does the application take?
27Do I need to upload documents?
28How many offers will I see?
29What if I'm not approved?
30How long is an offer valid?
31Can I get the money on a prepaid card or by check?
Repaying
Payments, early payoff, trouble
32Who do I pay, FrontPay or the lender?
33When is the first payment?
34Can I pay off early?
35Can I change my payment date?
36What if I can't make a payment?
37Does the loan build credit?
38What happens if a payment bounces?
About FrontPay
Who we are, the other FrontPays
39Is FrontPay USA the same as the $100 FrontPay cash advance?
40Is there a FrontPay app?
41How does FrontPay make money?
42Is FrontPay legit?
43How do I cancel the $9.99 FrontPay membership?
44How do I contact FrontPay?
Safety & privacy
Scams, data, your rights
45Will anyone ask me to pay a fee to get my loan?
46Who sees my application?
47Is my bank login stored?
48Can I opt out of data sharing?
49Is a soft inquiry visible to other lenders?
50Where do I complain if something goes wrong?
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Still have one?
[email protected] · Mon–Fri 8 AM–8 PM, Sat 9 AM–3 PM Central. We answer within one business day, by a person. Customer service
Question about a loan you already have?
Payments, due dates and payoff amounts are the lender's: their name and number are on your contract. We can help you find them if you've lost the paperwork.